Hastro’s Privacy Policy
Last Updated: 05/01/2026
Hastro (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the Hastro mobile application, website, and related services (collectively, the “Services”).
By accessing or using Hastro, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information only as necessary to provide, operate, and improve our Services.
a. Information You Provide Directly
When you create an account or use the Services, we may collect:
- Full name or display name
- Email address
- Phone number
- Username and profile information
- Business or creator details you choose to provide
- Messages, submissions, forms, or content you upload
- Transaction related information required to process payments
Payment information is processed securely by third party payment providers. Hastro does not store full credit card, debit card, or bank account details on its servers.
b. Information Collected Automatically
When you use the app, we may automatically collect:
- Device information such as device type, operating system, and app version
- IP address
- Log data including access times, app interactions, and feature usage
- Crash reports and performance diagnostics
This data is used strictly for security, functionality, and performance improvement.
c. Cookies and Similar Technologies
We may use cookies or similar technologies to:
- Keep you authenticated
- Improve app performance and usability
- Understand feature usage and interaction patterns
We do not use cookies or tracking technologies for third party advertising, ad targeting, or cross app tracking.
2. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Provide core app functionality and mini apps
- Process payments and transactions
- Communicate service related updates and support responses
- Maintain security and prevent fraud or abuse
- Improve reliability, performance, and user experience
- Comply with legal and regulatory obligations
We do not sell personal data.
3. How We Share Information
We share information only when necessary and under strict safeguards.
a. Service Providers
We may share limited data with trusted third party service providers that help operate the Services, including:
- Cloud hosting providers
- Payment processors
- Analytics and performance monitoring services
- Customer support tools
These providers are contractually required to protect your information and use it only for authorized purposes.
b. Legal and Safety Requirements
We may disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of Hastro, its users, or the public.
c. Business Transfers
If Hastro is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, subject to applicable privacy protections.
4. Data Storage and Security
We use reasonable technical and organizational safeguards to protect your information, including:
- Secure server infrastructure
- Encryption where appropriate
- Restricted access controls and monitoring
While we take data protection seriously, no system can be guaranteed to be completely secure.
5. Data Retention
We retain personal information only for as long as necessary to:
- Provide and operate the Services
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
You may request deletion of your account and associated data at any time through the app or by contacting our support team. Some information may be retained where required by law.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Correct or update inaccurate data
- Request deletion of your data
- Withdraw consent where applicable
- Object to or restrict certain processing
You can exercise these rights by contacting us using the details below.
7. Children’s Privacy
Hastro is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that a child has provided personal data, we will delete it promptly.
8. Third Party Links and Services
Hastro may contain links to third party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their policies separately.
9. International Data Transfers
Your information may be stored or processed in countries outside your country of residence. We take reasonable steps to ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website. Continued use of the Services after changes means you accept the revised policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
Hastro
Email: Development@hastroworld.com
Website: Hastroworld.com